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Incoming call beeps in phone headset

Posted by schat@schat.net on Fri, 07/27/2012

I setup a new tenant in multi tenant
I have my scheduled based calling going to a hunt list of three phones then IVR.
Whenver a call comes it also beeps in the employees handset and interupts them from hearing the customer.
Is there a way to disable this?
Phones are cisco spa504g
Thank you


Submitted by The Godfather on Fri, 07/27/2012 Permalink

Regional tab of the SPA go to the call waiting tab and try using this:

1@-10;30(.3/60/60).

instead of :

440@-10;30(.3/9.7/1)

Won't disable it but it will soften it a ton. Don't think you can put a 0 in there and if you disable CW then you may as well go back to POTS lines IMO

Submitted by The Godfather on Mon, 07/30/2012 Permalink

No reply to whether this worked or not. Forums are for everyone. Please post your results, thats the least you can do.