Hi, we received this request from a client:
Is it possible to Programme the system that my extension (1215) does not receive direct calls except from the extension range of 1214-1221. All other calls must go through extension 1214 first?
Using the user portal, I can block all the calls except those he wants to go through.
But how do I get ext 1214 to be able to transfer calls?
I guess it will have to forward using ext 1214's caller id, but I don't know where to set it to do that? If it is possible?
Thank you
Submitted by douglas.ross on Mon, 08/06/2012
Permalink
Submitted by eeman on Mon, 08/06/2012
Permalink
that kinda defeats the
that kinda defeats the purpose doent it? a blind transfer is essentially a direct call from point a to point c. If your blocking based on callerid then you blocked..... based on callerid.
I found a way to do it by using assisted transfer, but it would be easier for the client to be able to do it using blind transfer