When you park a call it stays in park for about 3 minutes and then returns to the phone that tranfered it to park. If no one answers the returning call it disconnects.
I understand that they should answer it but if they don't is there a way to send it to a voicemail or auto attendant?
Man vision kicks in..
I find no reference to the comebacktoorigin in the files you referenced. Built by thirdlane.
I don't doubt you I just can't find them.
Shawn
Did you look at the sample
Did you look at the sample file features.conf.sample I referenced? If you have the Asterisk source on your PBX, you can find it in the 'configs' directory. It's laid out in that file if its not in your production file features.conf. The default value for comebacktoorigin is 'yes', so maybe Thirdlane didn't include it by default. No big deal. If you don't have the Asterisk source, you can download the file from my website, http://www.voipbusiness.us/downloads/features.conf.sample. I hope this helps.
Regards;
FSD
Most everything related to parking is configured in features.conf. There are a lot of different parameters related to parking including:
parkext
parkpos
context
parkingtime
courtesytone
findslot
parkinginghints
comebacktoorigin
courtesytone
parkedplay
parkedcallhangup
parkedcalltransfers
parkedcallreparking
parkedcallrecording
parkeddynamic
parkedmusicclass
You should also check out the sample file features.conf.sample in the Asterisk source. In a nutshell, what you need to do is set the comebacktoorigin option to "no", and then create a context in your dialplan called "parkedcallstimeout". That's where the caller will jump to in the dialplan after the parked call has timed out. Its there that you can send the call to voicemail or anything else you want. Read the comments about the comebacktoorigin option in the sample config file to understand what extension in the "parkedcallstimeout" context the call will jump to. That's important. I hope this helps.
Regards;
FSD