Trunk disappears in TL GUI after setting up

Forums

Hello,

we are using Asterisk 1.8.11.1-1digium1~squeeze and Thirdlane GUI PBX Manager 6.1.1.12.

We have the following issue with adding sip trunks:
After setting up a SIP-Trunk by GUI and reload the Asterisk the SIP-Trunk disappears in the list of SIP-Trunks.
However in sip.conf the SIP-Trunk is available but didn't shown in the GUI.

As soon as the SIP-Trunk will commented out in sip.conf and recreated by the GUI the trunk will not disappear after a reload.

A detail of sip.conf where this issue had happened:
[agarnwiesen-sonustrunk]
qualify=yes
fromuser=+433xxxxxxx
nat=no
;=description=SIP-Trunk
host=93.xxx.xxx.xxx
username=+433xxxxxxx
dtmfmode=rfc2833
context=from-outside
type=friend
insecure=invite
canreinvite=no
disallow=all
allow=alaw
allow=ulaw

Any suggestions to solve this problem?
Thanks in advance and Best regards!

Submitted by net4youvillach on Thu, 10/03/2013 Permalink

Hello!

i beg an acknowledgement.

Best regards.

Submitted by brian on Fri, 10/04/2013 Permalink

Look for a [ or ] in sip.conf that is trailing.

Submitted by net4youvillach on Tue, 10/08/2013 Permalink

Hi,

sorry, i don't really know what you mean.
I shall look if there is a "or" in sip.conf?

best regards!

Submitted by eeman on Wed, 10/09/2013 Permalink

he means look for open brackets.. also sometimes in trunks.include there will be an empty set of values left in there that causes all sorts of parsing confusion.