Skip to main content

Handling Time Zones

Posted by summitgroup on Sun, 12/22/2013

Hi All,

How are people handling time zones in their provisioning templates where handsets are located across multiple timezones?

For instance, In Australia we have;

1. AEST - GMT+10
2. AEDST - GMT+11
3. CST - GMT+9.5
4. CDST - GMT+10.5
5. WST - GMT+8

But there doesn't seem to be a variable per extension to specify a time zone which means that you have to manually modify .cfg's once you've provisioned them to set the correct time zone if it differs from the template.

Would love for people to share how they're doing this and if there is a better way to streamline this component of the provisioning process.

Cheers and Merry Christmas!

Greg


Submitted by eeman on Wed, 01/01/2014 Permalink

single tenant or multi-tenant? if multi are each tenant at least constrained to a single timezone?

IMO I dont screw with the phone templates to do time server and time offset. I require the local network to install a non-piece-of-shit DHCP server capable of handing out both time server and time offset (along with boot server info for provisioning). This eliminates the issue where timezones change. If someone moves from office to office they can still display correct time as long as their dhcp server isnt a p.o.s wireless home router (sub $100) junk. You will find the local dhcp method the most resilient especially when you're in a situation where someone moves around or many different handsets are all in different timezones.

Submitted by summitgroup on Tue, 01/07/2014 Permalink

Hi Erik,

MT - some smaller clients are in a single location, larger have multiple locations over different time zones.

Thanks for your thoughts - might be an idea for the time on the phone.

Doesn't quite help with the voicemail unless I add a tz="timezone" to each individual ext that is outside of the default.

Cheers,

Greg