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Welcome E-Mails Working Yet?

Posted by matthewmalk248 on Wed, 11/04/2015

Has anyone testing the new welcome emails in 7.4.1.1? The gui says the e-mail has been sent, and I've also tried sending a test e-mail from the welcome e-mail template section. Both say e-mail was sent successfully, but neither got to my inbox nor do they show up in postfix queue , or in my smtp relay server logs. Asterisk itself seems to be still sending e-mails fine for voicemails, etc.. any ideas?


Submitted by eugene.voityuk on Thu, 11/05/2015 Permalink

Hi there! For this to work you need to configure "Mail sending options" under: Webmin -> Webmin Configuration -> Sending Email.

Submitted by matthewmalk248 on Thu, 11/05/2015 Permalink

Thanks for the reply, I have configured mail in webmin and able to send test messages successfully on the Webmin Configuration > Sending Email screen, but still don't see anything when sending from ThirdLane when sending a test email from the template edit screen. I'm wondering what I'm missing?

Submitted by eugene.voityuk on Thu, 11/12/2015 Permalink

Hi. Then Please, check the "Welcome Email" settings in the "Cluster Management"->"Telephony Settings"->"Default Values" and in the Tenant Settings->"Welcome Email" tab.

Submitted by matthewmalk248 on Wed, 11/18/2015 Permalink

That's where I originally tried sending out test emails, just tried again for good measure and system still not trying to send out mail. It's not even hitting the postfix Queue

Submitted by matthewmalk248 on Tue, 12/22/2015 Permalink

E-mails now sending but still have some minor bugs.
-Changing the global default template then specifying that a user uses the Global Default Template or Based On Global Setting doesnt use the actual global default template.

E-mails are sending correctly though!