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Codec settings

Posted by gregshap on Fri, 09/24/2010
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Thirdlane platform General Questions

I am uploading some professional greeting files for a IVR in MTE, but need to know exactly what file setting I need.

Currently, they are 16 bit, 44,100 khz Wav files in mono.

What should they be? I have a convertor once I know.

Thanks

Greg

Submitted by gregshap on Fri, 09/24/2010 Permalink

By the way, when I put them in this format, the IVR answers and just has dead air, then hangs up. No Sound.

Submitted by gregshap on Mon, 09/27/2010 Permalink

Thanks Matt,

But I have software in Windows to convert, I just need the following info to do so:

* Codec GSM WAV seems likely
* Sample rate
* Bit Rate

The link you sent talks about different types like MP3 and Wav, but I read a post somewhere that 1.6 and Thirdlane only use WAV.

Please advise

Greg

Submitted by mattdarnell on Tue, 09/28/2010 Permalink

I would just use sox to convert them, it is very easy.

I think it is 8 KHz, 16 Bit, Mono