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Thirdlane 6.1.1.6, Asterisk 1.6, SPA 2102 beeping sound

Posted by lifeofryley on Thu, 10/06/2011

Hello,

I have a general question here which I am uncertain as to where the problem is.

As described in the subject line, we are using a MTE Thirdlane 6.1.1.6 with Asterisk 1.6. We have a customer set up with an SPA 2102. They are complaining about a beeping sound occurring every 10-15 seconds. Sounds like someone pushing the keypad (but they are in fact not)

Have you come across this? If so, what would be the fix for it?

Your help is appreciated.

Ryley


Submitted by eeman on Thu, 10/06/2011 Permalink

sounds like talk-off. make sure you did not relax dtmf settings on the ata. otherwise vocal sounds can be re-interpreted as dtmf. Also make sure you are running the most current firmware on the ata.

Submitted by alicson katich on Wed, 02/29/2012 Permalink

I have a SPA2102 Voip ATA and a cable model with Videotron. When speaking on the phone, people on the other end often complain that they hear a beep sound at more or less regular intervals. We never hear that sound. I don't think this happens all the time, but its quite annoying.

Does anyone have any idea what causes this and if/how it can be fixed?talika

Submitted by eeman on Thu, 03/01/2012 Permalink

read my previous post.. how more clearly can I explain it. google the words talk-off

if your going to resurrect an old, stale, post; at least have the courtesy to read all the threads. Everything you need to know is in the post I made on October 6th.