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Install Fresh Tridlane PBX

Posted by easytel on Wed, 06/16/2010

HI, Recently i install Third Lane Multitenant Server in our system. can you please let me know how to configure this server. Step By Step. For Each.
If this testing is success then we can purchase this software.

We already see your administrator guid. but not cleared.
Like how to setup outbound Route / Inbound Route. Like That.

Can you plz suggest me.
Thanks,
Vinod


Submitted by eeman on Wed, 06/16/2010 Permalink

Not a chance... support is not a free commodity. You are describing buying a license key and nothing more. If you want help or support, it's an additional expense. You can even buy support before buying the license key.

Submitted by easytel on Wed, 06/16/2010 Permalink

If you are not supporting to " how to install and how to configure then how we are testing your software and how can we buy? If all features are not tested then how we go forward.

Submitted by thirdlane on Thu, 06/17/2010 Permalink

Hi Vinod,

As much as we would like to help everyone to use our software successfully, it is not possible due to the fact that it is not just the product itself or installation that is usually a problem. It is a combination of trunk and device configuration, connectivity issues, firewalls, and many many other things that have to be configured and tested properly for everything to work. While there are companies that claim that if you follow some simple instructions their PBX products just work, it is not true, and it is especially not true for the customizable complex products comparable to PBX Manager.

We are not bundling support with the product since many customers are self sufficient and don't need the support. If you do, it is your option to purchase it - either before or after you purchase the product.

If you post to this forum looking for help you should provide more specific information about the issues.