CDR Reports

CDR Reports section allows you to create reports based on the collected Call Detail Records.

CDR Reports allows you to specify a selection filter to be applied. You can filter by a number of fields, including range of dates, caller id, and source and destination channels.

Note that the users can only run CDR reports for the tenants they are allowed to manage.

Running queries against a large CDR creates a high load on the server, so we strongly recommend minimizing CDR record retention with "Keep CDR records for" in Tenant or system-wide Preferences where you can also specify "Maximum date range" to limit the date range allowed in records selection in Configuration Manager. We recommend moving any reporting to a different database or a separate server.

Clicking on "Run Reports" will run CDR reports and add each report to the Configuration Manager menu where it can be open as any other menu item.

Configuration Manager produces 3 CDR reports:

Traffic by Hours:

Traffic by Days:

Traffic by Months:

Clicking on "Export as PDF" or "Export as CSV" allows you to export a report in PDF or CSV format.